aura vpn review

Aura VPN Review 2025: Complete Analysis of Identity Protection Giant's VPN Service

Aura VPN Review 2025

Complete Analysis of Identity Protection Giant's VPN Service

$2.5B Valuation Company Identity Protection Focus VPN Bundled Service

Executive Summary

🚨 Important Clarification: Aura is NOT primarily a VPN company

Aura is a $2.5 billion identity protection and digital security company that includes VPN as one of many bundled features. Users seeking dedicated VPN services may find better alternatives with specialized VPN providers.

Key Strengths

  • Comprehensive Identity Protection: Industry-leading monitoring across credit bureaus, dark web, and data brokers
  • $1M Identity Theft Insurance: Extensive coverage for eligible losses and recovery costs
  • Military-Grade Encryption: VPN uses AES-256 encryption with 100+ global server locations
  • All-in-One Solution: Combines identity protection, VPN, antivirus, and parental controls

Key Limitations

  • VPN Performance Issues: Reddit users report slow speeds and connection problems
  • Limited Streaming Support: VPN component struggles with geo-blocked content
  • Premium Pricing: More expensive than dedicated VPN services ($12-15/month minimum)
  • Customer Service Complaints: Multiple Reddit reports of billing and refund issues

Our Verdict for VPN Users

According to our analysis, Aura is best suited for users who primarily need identity protection and view VPN as a secondary benefit. For dedicated VPN needs, specialized providers like NordVPN, ExpressVPN, or Surfshark offer better performance and value.

6.5/10
VPN Performance
9.2/10
Identity Protection
7.0/10
Overall Value

Company Background: The $2.5B Identity Protection Giant

Foundation & Leadership

Founded: 2017 (originally as iSubscribed)
Headquarters: Boston, Massachusetts
CEO: Hari Ravichandran (Identity theft victim turned entrepreneur)
Valuation: $2.5 billion (October 2021)

Investment & Growth

Series C Funding (2021)

$200 million raised, led by Warburg Pincus

Notable Investors

  • β€’ Jeffrey Katzenberg (Hollywood mogul)
  • β€’ General Catalyst
  • β€’ WndrCo

Company Evolution Timeline

1

2017 – Founded as iSubscribed

Started as subscription management service by Hari Ravichandran

2

2018 – Strategic Acquisitions

Acquired Intersections Inc. and Identity Guard, expanding into identity protection

3

2019 – Rebranded as Aura

Unified all services under Aura brand, focusing on comprehensive digital security

4

2021 – Unicorn Status

Achieved $2.5B valuation, becoming major competitor to LifeLock

Service Overview: Identity Protection First, VPN Second

Understanding Aura's Business Model

Aura generates revenue primarily through identity protection subscriptions. The VPN service is positioned as a value-add feature rather than a core product, which explains its limitations compared to dedicated VPN providers.

Identity Protection (Primary)

  • β€’ Credit monitoring (all 3 bureaus)
  • β€’ Dark web scanning
  • β€’ SSN monitoring
  • β€’ Data broker removal
  • β€’ $1M identity theft insurance

Digital Security Suite

  • β€’ VPN (100+ locations)
  • β€’ Antivirus protection
  • β€’ Password manager
  • β€’ Spam call protection
  • β€’ Safe browsing alerts

Family Protection

  • β€’ Parental controls
  • β€’ Screen time management
  • β€’ Cyberbullying alerts
  • β€’ Safe gaming monitoring
  • β€’ Content filtering

Aura VPN Technical Specifications

Network & Infrastructure

Server Count 100+ locations globally
Countries 50+ countries covered
Protocols OpenVPN, IKEv2
Encryption AES-256 military-grade

Features & Limitations

Simultaneous Connections Unlimited (family plans)
Kill Switch Yes (automatic)
Split Tunneling Limited functionality
Streaming Support Basic (limited geo-unblocking)

Multi-Platform User Reviews Analysis

Trustpilot Reviews: Mixed Reception

Aura Trustpilot Reviews Screenshot

Screenshot: Aura's Trustpilot page showing 4.4/5 rating with 844 reviews

Trustpilot Analysis

Positive Feedback
  • β€’ “Comprehensive protection” – identity monitoring praised
  • β€’ “Easy to use and set up” – user-friendly interface
  • β€’ “Great customer service” – responsive support team
  • β€’ “Peace of mind” – effective fraud alerts
Common Complaints
  • β€’ VPN connection issues and slow speeds
  • β€’ Billing problems and difficulty canceling
  • β€’ Limited VPN server options
  • β€’ Higher cost compared to VPN-only services

Reddit Community Insights: Real User Experiences

r/privacy Community Feedback

“My experience with Aura has been very unpleasant… it's a huge time waster, and I can't help but feel like I was robbed of $15.”
“The VPN part is very basic. It connects quickly, and it works fine for casual browsing, but it doesn't hold up well for streaming.”
“I've been using Aura for a few months and I generally like it for identity protection, but the VPN is just okay.”

r/antivirus & r/IdentityTheft

Billing & Service Issues
  • β€’ “DO NOT RECOMMEND. The company has no integrity and does not provide refunds”
  • β€’ “They had misrepresented my coverage for two persons”
  • β€’ “AURA is a RIP OFF – canceled after billing issues”
VPN Performance Feedback
  • β€’ “The VPN was simple and easy to use, I never had any issues with it”
  • β€’ “VPN slows down connection significantly”
  • β€’ “Not good for streaming or gaming purposes”

App Store Performance Summary

4.7β˜…
Apple App Store

High rating focuses on identity protection features

4.3β˜…
Google Play Store

Good overall rating with mixed VPN feedback

4.4β˜…
Trustpilot Average

844 reviews, mostly identity protection focused

Expert Analysis: Technical Performance & Limitations

VPN Performance Metrics

*Based on community reports and testing data from various sources

Security Features Analysis

AES-256 Encryption βœ“ Excellent
Kill Switch βœ“ Available
Split Tunneling ⚠ Limited
Streaming Optimization βœ— Poor
Server Network Size ⚠ Moderate

Competitive Analysis: Aura vs. Dedicated VPN Providers

Feature Aura VPN NordVPN ExpressVPN Surfshark
Server Count 100+ 6,000+ 3,000+ 3,200+
Streaming Support Basic Excellent Excellent Very Good
Speed Performance Moderate Fast Very Fast Fast
Price (Monthly) $12-15 $3-12 $8-13 $2-13
Identity Protection Excellent None None None

Aura VPN Advantages

  • Comprehensive Security Suite: Identity protection, VPN, antivirus, and parental controls in one package
  • Strong Encryption: Military-grade AES-256 encryption with reliable security protocols
  • Family-Friendly: Excellent parental controls and family protection features
  • Identity Insurance: $1M coverage for identity theft recovery costs

Aura VPN Disadvantages

  • Limited VPN Performance: Slower speeds and fewer servers compared to dedicated VPN providers
  • Poor Streaming Support: Struggles with geo-blocked content and streaming optimization
  • Premium Pricing: More expensive than dedicated VPN services for VPN-only users
  • Customer Service Issues: Multiple reports of billing problems and difficult cancellation

Pricing Analysis: Value for VPN Users

Individual Plan

$12/month

Identity protection + VPN + Security suite

  • β€’ Credit monitoring
  • β€’ Dark web scanning
  • β€’ VPN (10 device)
  • β€’ Password manager
  • β€’ $1M identity insurance
Most Popular

Family Plan

$32/month

Up to 5 adults + unlimited children

  • β€’ All Individual features
  • β€’ VPN (unlimited devices)
  • β€’ Parental controls
  • β€’ Safe gaming monitoring
  • β€’ Family identity protection

Couple Plan

$22/month

2 adults

  • β€’ Credit monitoring
  • β€’ Dark web scanning
  • β€’ VPN (20 device)
  • β€’ Password manager
  • β€’ $2M identity insurance

Cost Comparison: Aura vs. Dedicated VPN Services

Key Insight: Aura VPN costs 2-3x more than dedicated VPN services but includes comprehensive identity protection worth $10-20/month alone.

Final Verdict: Should You Choose Aura VPN?

βœ… Choose Aura If You:

  • Need comprehensive identity protection as your primary concern
  • Want an all-in-one security solution for your family
  • Use VPN primarily for basic privacy on public WiFi
  • Value convenience over specialized VPN performance
  • Have budget for premium comprehensive security ($15-25/month)

❌ Avoid Aura If You:

  • Need VPN primarily for streaming geo-blocked content
  • Require maximum VPN speeds for gaming or large downloads
  • Want dedicated VPN features like advanced split tunneling
  • Prefer budget-friendly VPN-only solutions ($3-5/month)
  • Don't need identity protection services

Expert Recommendations by Use Case

For Identity Protection

Excellent Choice

Aura excels at comprehensive identity monitoring and protection with industry-leading features.

For Basic VPN Needs

Acceptable

Adequate for public WiFi protection and basic privacy, but limited for advanced use.

For Dedicated VPN Use

Poor Value

Overpriced and underperforming compared to specialized VPN providers.

7.0/10
Overall Score
Great for identity protection,
average for VPN-only needs

Frequently Asked Questions

Is Aura primarily a VPN service?

No, Aura is primarily an identity protection company valued at $2.5 billion. The VPN service is a secondary feature bundled with their comprehensive digital security suite.

How does Aura VPN compare to dedicated VPN providers?

Aura VPN has fewer servers, slower speeds, and limited streaming capabilities compared to dedicated providers like NordVPN or ExpressVPN. However, it includes comprehensive identity protection worth $10-20/month.

What are the main complaints about Aura VPN?

Reddit users commonly report slow VPN speeds, connection issues, poor streaming support, billing problems, and difficulty canceling subscriptions.

Is Aura VPN worth the price?

For identity protection needs, yes. For VPN-only use, no. Aura costs $15-25/month while dedicated VPN services offer better performance for $3-8/month.

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