3 Possible Causes Why Can’t I Login to Hotmail!!

You are trying to log in to your Hotmail account as usual. But, somehow you can’t log in. Why can’t I login to Hotmail? There are many possible causes. Of course, how you fix the issue depends on the cause. No need to worry. We got you covered.

Possible Causes

In general, there are three possible causes why you can’t login to Hotmail account. Firstly, problems with your device. It is possible that your computer, iPhone or Android phone, or tablet is not working correctly.

Secondly, the application or software you are using to send the email is not working properly. Thirdly, there is something wrong with your Hotmail account.

Problems with your device

Can’t access my Hotmail account? It might be due to your device not being connected to the internet or that the internet connection is good. It sounds simple, which makes it easy to overlook. So, check your internet connection. Be sure that your computer or mobile device has a good internet connection.

Software issues

The question “Why can’t I login to Hotmail?” has many answers. One of them is software issues. Remove your email account from the Outlook app and add it again. Make sure that you know your login credentials before trying this, though.

Use the supported software like the Outlook app for Windows and Mac and make sure it is up to date. You can try accessing your Hotmail account via Outlook on the web as well.

Your Hotmail Account

If you wonder why can’t I login to Hotmail, one possible cause is there is something wrong with your Hotmail account. For example, if you changed your password recently, your email apps might require you to sign in again.

This can be concerning if you didn’t make any request to change your password as it can mean someone else has access to your Hotmail account. The good news is most email apps will give you a notification when there is an issue with your password.

How to Fix Can’t Login Access My Hotmail

MacOS

If you can’t login to Hotmail account on Mail App MacOS, you may need to remove your Hotmail email and add it again.

1. Open the Mail app on MacOS.
2. Click Mail then Accounts
3. Select your Hotmail account.
4. Click Remove.
5. To add your account again, click Mail.
6. Click Add Account then Outlook.
7. Enter your Hotmail account information.

Outlook Web

Why can’t I login to Hotmail on Outlook Web? If that is the case, it is quite likely a password issue.

1. Open a browser.
2. Go to outlook.live.com
3. Sign in with your Hotmail account.

In case you forgot your password, go to Microsoft’s recovery page. The address is https://account.live.com/ResetPassword.aspx.

Note: Make sure that your device has a good internet connection before attempting this.

Outlook App for Windows 10 and MacOS

If you can’t access your Hotmail account with the Outlook app for Windows 10 or MacOS, you may need to remove the account and add it again.

1. On your Windows 10 or MacOS computer, open the Outlook app.
2. Click File then Account settings.
3. Locate Manage profiles and click it.
4. Click Email accounts. Your Hotmail account should be on the list.
5. Select your account and click Remove.
6. Once your account has been removed, go back to the front page of the app again.
7. This time, click File then Add account.
8. Add your Hotmail account again.

Using Gmail

Why can’t I login to Hotmail using Gmail? You may need to remove your Hotmail account and add it again to fix the issue.

1. Open a browser.
2. Go to https://mail.google.com/.
3. Click Settings then See all settings.
4. Click Accounts and import
5. You will see the Send mail as list. Select your Hotmail account and click Delete.
6. Click Add another email address.
7. Add your Hotmail account again.

Mail App for Windows 10

If you are using the Mail app for Windows 10 you can try removing and adding your account again to fix the problem.

1. Open the Mail app.
2. Open the Settings pane by clicking the gear icon in the lower left.
3. Locate Manage accounts and click it.
4. Click your Hotmail account.
5. Click Remove account from this device.
6. Once your account has been removed, go back to Manage accounts
7. This time, click Add Account and add your Hotmail account.

Outlook App on Apple and Android Devices

Fixing the issue on the mobile Outlook App is not too different from fixing it on Windows 10 and MacOS.

If you are using an iPhone

1. Open Settings.
2. Go to Password & Accounts.
3. Locate the troubled Hotmail account.
4. Tap Delete Account.
5. Go back to Settings
6. Navigate to Accounts then Add account to add your Hotmail again.

If you are using an Android

1. Open the Outlook app on your device.
2. Tap the account icon. It’s in the upper left corner.
3. Open Outlook settings by tapping the gear icon at the bottom in the lower left.
4. You will see a list of your accounts. Locate the troubled Hotmail account and tap it.
5. Tap Delete Account.
6. When the account has been removed, return to the main screen.
7. Tap the account icon again.
8. Tap the envelope with a plus icon.
9. Tap Add an account to add your Hotmail back.

Gmail for Android

1. Open the Gmail app.
2. Tap on your profile picture.
3. Select Manage accounts on this device.
4. Locate your Hotmail account.
5. Tap remove account.
6. When it has been removed, tap on your profile picture again.
7. Tap Add another account and add your Hotmail account again.

Gmail for iPhone

1. Navigate to Settings.
2. Select Mail, Contacts, Calendars.
3. Tap on your Hotmail account.
4. Tap Delete Account.
5. Once the account has been removed, return to the previous menu. This time, tap Add account.
6. Add your Hotmail account again.

If None of the Above Work

If none of these work, you can try filling out a recovery form to gain access to your Hotmail account. Go to https://account.live.com/ACSR and follow the on-screen instructions.

Why can’t I login to Hotmail? There are many possible causes. To fix the issue, try the methods we have explained above and see if it works. If none of them work, you may need to fill out a recovery form to gain access to your Hotmail account.